Services
Our Services:
Virtual Admin services:
How it Works
Getting started
Let’s discuss your dream team
We draft the service agreement
You approve and we get going
Implementation
Our Onboarding Success Coach and Process Expert support you with, tools, communication and processes
We introduce your VA
IT & Security test
Client logins and passwords are protected
Passed through encryption software
Virtual test
Go-live
Your VA work full time (8 hours) or part-time (4 hours)
Staff follow your working routine and public holidays
Client Care
Paperless workflows
No-lock in agreement
30-lock in agreement
Quality Management
We evaluate VA performance
We send monthly performance report
We organize quarterly Business Review meetings with you
Why with us?
Tailored for you, therefore, Virtual Admin follow your customs, use your tools & systems and improve your highqualified services to your clients. We give you the time to focus on your relationships by completing the lowest value work in your day
Fast onboarding
No need to wait for staff to be trained.
Specialisation
Our dedicated staff are already credit analysts, we know what you do.
Quality
We care. Our solution is process-driven and carefully monitored by our team leaders.
Guaranteed security
End-to-end user encryption and full online process management according to our ISO 27001 certificate.
Onboarding Success Coach
As our service agreement is a no-lock agreement, therefore, it is absolutely key to maintain your satisfaction above The sky.